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A people agency with a creative spirit and unique methods, Bridge was known primarily as a training and customer service agency. But their work influences the behaviour of individuals to improve operations, company culture and engagement.

Their customers knew they did incredible work but nobody (Bridge included) could really agree exactly what they were about. Working with large corporates, hotels and healthcare organisations, Bridge wanted to swim upstream and compete with larger change agencies and be known for more than just training. They could certainly talk a bigger talk and deliver on it, but none of this was apparent from their brand or proposition.

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